Additional Features

2-Line CapTel®
With 2-Line CapTel, callers can dial you directly, rather than dialing the captioning service first. As a 2-Line CapTel user, you can also access special features available through your telephone provider, such as call waiting and voice mail.

To use 2-Line CapTel, you need:

• A CapTel phone (model 200)
• Two seperate phone lines, each with its own number. The jacks for both lines need to be side-by-side or close together

Call 1-866-694-5824 (voice/TTY) or e-mail garelay@hamiltonrelay.com to learn more.

Computer (ASCII) Calls
Computer users can access Georgia Relay by setting their PC communications software to the following protocols:

• 300 or 1200 Baud (if you have a choice, use 300)
• 8 bit ASCII Code
• No parity
• 1 stop bit
• Half duplex
• No X-modes required (no flow control)
• No terminal emulation or TTY emulation
• Dialing timeout at longest possible time, infinity preferred
• Local Echo ON (may be called “Echo Typed Characters Locally”)

PC to ASCII TTY and ASCII TTY to Georgia Relay
Note: Not all TTYs have ASCII capability. A TTY must have ASCII capability in order to connect to a PC.
300 Baud
8 Bit ASCII code
No Parity
Half Duplex

PC to Baudot TTY
A special modem with Baudot capability is required. PC settings should be determined according to the PC’s software.

True Caller ID
If you subscribe to Caller ID through your local telephone company, you can receive the same service through Georgia Relay. When a person calls you through Georgia Relay, their name and number will appear on your telecommunications devise, rather than the Georgia Relay’s Caller ID information. If Caller ID information is blocked, or if the call is out of the area or caller information is unavailable, you will receive a message to that effect.

Directory Assistance
Upon request, Georgia Relay can access directory assistance for local and nationwide telephone numbers. Once the number is obtained, the Georgia Relay CA can place the call for the Relay user. Please note that normal directory assistance charges will apply.

900 Pay-Per-Call
TTY users can place these calls by dialing 7-1-1 and letting the CA know that they want to make a 900 pay-per-call. Creating a Georgia Relay Customer Profile gives Relay users the option to permanently block these calls.

Voicemail And Answering Machine Retrieval
TTY users can have their voicemail or answering machine messages retrieved through Georgia Relay. To request this service, simply tell the CA you want to listen to your messages or give them your access code, if required.

Spanish Calls
Spanish-speaking TTY users can take advantage of Spanish-to-Spanish Relay by dialing 1-888-202-3972.

Conference Calls
Whether using traditional relay, CapTel™, Speech-To-Speech, Internet Relay, Video Relay, or almost every Georgia Relay calling feature, you can make conference calls.

Turbo Code
On TTYs with the Turbo Code feature, the Relay user can send information at the same speed which it is typed. The user also can interrupt, resulting in a more natural conversation flow.

Prepaid Calling Cards
Through Georgia Relay’s service provider, Hamilton Relay, you can purchase long distance minutes that can be used to make Georgia Relay calls. The card can be used from any telephone, but only for Relay calls. To learn more or to buy cards, contact Hamilton Relay Customer Service, 1-866-694-5824 (voice/TTY).