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Features link
Relay Choice Profile link
Voice Users Link
TTY (Text Telephone) link
VCO (Voice Carry-Over) link
HCO (Hearing Carry-Over) link
STS (Speech-to-Speech) link
Internet Protocal Relay link
VRS (Video Relay Service) link
Additional Features link
Additional Features link
Customer Service link
Features

Internet Relay

Through Internet Relay, people can make Relay calls using their computer, Web phone, personal digital assistant (PDA) or any other Internet-capable device. To access this feature, users must have an Internet Service Provider (ISP).

To make an Internet Relay call:

1. Visit our home page, www.georgiarelay.org and click on the "Internet Relay" button (located in the lower left-hand corner of the page). You will be immediately redirected to Hamilton Relay's home page, hamiltonrelay.com.

2. On the main menu, left, roll over "Internet-Based Relay." Another menu will appear. On that menu, roll over "Internet Relay." Then, click "Make A Call Now!" on the menu that appears.

3. Follow the prompts on the page that comes up. Or, if you need additional
instructions, click on one of the "How to make a call" options on the menu, right.

4. Once you are ready, don't forget to click "Place Call."

5. You will then be connected to a CA who will place your call. When the call is answered, the CA will type the standard phone user's greeting. For example, "HELLO GA," or "HELLO ABC COMPANY GA."

6. After you see "GA," begin typing your message to the other person.

7. Once the other party responds, the CA will type his or her reply back to you. The conversation will continue back and forth between you and the other person.

8. When you are ready to hang up, type "SK" and click "Hang Up."