VRS (Video Relay Service)
VRS makes it possible for sign language users to communicate in their native language via video conferencing. This feature requires a computer with a high-speed Internet connection, Microsoft® Internet Explorer Web browser, and a compatible video camera, D-link videophone or another compatible videophone.
There are two ways to place a VRS call:
Option 1: Using your television, a broadband cable television connection and a video device. To learn more, visit www.sorensonvrs.com or www.hipvrs.com.
Option 2: Using your PC, a Web camera and a high-speed Internet connection. To learn more, visit any of the following VRS sites:
www.attvrs.com
www.cacvrs.org
www.sorensonvrs.com
www.sprintvrs.com
www.csdvrs.com
www.hipvrs.com
www.hawkrelay.com
www.snapvrs.com
www.viable.net
www.lifelinksvrs.com
Attention Hearing Users!
To contact a VRS user, simply dial the appropriate access number:
- To call a Sorenson VRS user, dial 1-866-FAST-VRS.
- To call a Hamilton VRS user, dial 1-866-498-4777 and give the VRS interpreter the user name of the person you wish to call.
- To call a Sprint VRS user, dial 1-866-410-5787 and give the VRS interpreter the user name of the person you wish to call.
- To call an AT&T VRS user, dial 1-888-VRS-9998.
- To call a Hands On VRS user, dial 1-877-467-4877 (English) or 1-877-467-4875 (Spanish).
- To call a Communication Access Center VRS user, dial 1-866-500-9662.
Now available: Ten-Digit Phone Numbers for VRS Users!
As of January 1, 2009, the Federal Communications Commission (FCC) has a ten-digit phone numbering system in place for all VRS users.
With ten-digit dialing, VRS users can:
- Make an emergency call via VRS. Your ten-digit number and location information will automatically route to the nearest emergency center. (Currently, emergency calls from VRS users lack key identifying data and typically need to be rerouted.)
- Receive calls directly from voice users.
- Dial VRS users directly.
- Switch providers at any time and keep the same telephone number.
Visit www.fcc.gov/cgb/consumerfacts/trstendigit.html for more information.